Question
The newborn, born 12 days ago, experienced an issue with their left eye one morning ago, and this morning, the right eye has shown similar symptoms. The parents are very worried and are asking how to handle the situation of a baby’s red eyes and eye discharge.
Answer
Hello! Based on the description, this may be related to neonatal dacryocystitis. This is a common congenital eye condition that can usually be improved with topical antibiotic treatment and lacrimal sac massage. If conservative treatment is ineffective, further lacrimal duct irrigation or exploratory surgery may be necessary. It is recommended to seek medical attention promptly for professional evaluation and treatment.